Welcome to RankFirst. By accessing or using our website (https://rankfirst.com.sg/) and our digital marketing services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions, as well as our Privacy Policy. If you do not agree, please do not use our services.
2. Services
We offer digital marketing services including SEO, Pay-Per-Click (PPC), content marketing, website development, and online reputation management. The scope, pricing, and duration of services will be defined in a separate service agreement or proposal.
3. Payments
All payments must be made in full and on time as agreed. Delayed or failed payments may result in suspension of services. Any third-party platform ad spend (e.g., Google Ads, Facebook Ads) is to be paid separately unless otherwise mentioned.
4. Client Responsibilities
You agree to provide accurate information, timely approvals, and necessary access (e.g., hosting, CMS, ad accounts) for us to deliver services effectively. You are responsible for maintaining the confidentiality of your login credentials.
5. Performance Disclaimer
While we apply industry best practices and data-driven strategies, we do not guarantee specific results such as search engine rankings, traffic volumes, or lead generation, as these depend on numerous external factors beyond our control.
6. Intellectual Property
All original content, designs, strategies, and creatives developed by RankFirst remain our intellectual property until full payment has been made. After full payment, ownership of custom-created materials may be transferred to the client, unless otherwise stated.
7. Limitation of Liability
RankFirst shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use of our services. Our liability, if any, shall not exceed the amount paid by the client for services in the past 30 days.
8. Termination
Either party may terminate the service with prior written notice (as per agreed terms in the contract). Upon termination, any outstanding payments become due immediately.
9. Modifications
We reserve the right to update or change these Terms and Conditions at any time. Changes will be posted on our website with the revised effective date.
10. Governing Law
These terms are governed by the laws of Singapore. Any disputes arising shall be resolved under the jurisdiction of the courts of Singapore.
Contact Us
If you have any questions regarding these Terms, please contact us at:
Email: info@rankfirst.com.sg